Grace Zlaket Matta - Scottsdale, Arizona

Amrit B.

I had my first appointment today with Dr. Matta to discuss my PCOS issues. You would think I would see the doctor for the visit, nope. I spent the entire appointment with a nurse practitioner, who was excellent and I have zero complaints for her. However one would think on your first appointment that you’d meet a doctor to get a more comprehensive consult but that was not the case. We paid the price for a doctor’s appointment and weren’t given that treatment. Instead after the NP asked all the medical questions, Dr. Matta came in for barely 30 seconds, leaned against the door and didn’t even both to sit down to discuss the health issues I’ve been dealing with. I found her entire demeanor and way of treating me as a patient very unprofessional and nonchalant. I would not recommend her if you want to get a doctor’s advice. She also barely added any guidance to what the NP did, the NP did all the work while Dr. Matta gets the recognition and money for it despite doing nothing. I understand that a follow-up with a NP is completely ok, but you would think that on your first appointment I would get a doctor’s consultation. I don’t ever write bad reviews so for me to take time to write this shows what an unpleasant experience I had with Dr. Matta. Please save your money and find someone better.

Michele T.

Dr Matta and her staff are amazing - I have referred patients here for years with no issues, and when my daughter needed an endocrinologist there was no one else I trusted. We were able to get in right away and started on medications immediately, and she is doing so much better now!

Can not recommend them enough!!

Sarah R.

Dr. Matta and her staff are horrible at patient care. I was scheduled to see Dr. Matta on July 5th and 2 weeks before she tried to reschedule my appointment. I work for a living and we all can't be doctors and just go do whatever we want when we please so I HAD to keep my appointment.

Thankfully the other doctor in the practice offered to see me but Dr. Matta did not discuss anything with him as to why I was even being seen or coming in. THIS was the first thing that really upset me. I drive 30 minutes to come in and pay a $50 co-pay only for the doctor to ask ME why I am being seen.

On that day I requested Dr. Matta call and discuss why she did not inform her other Dr. why I was being seen or what routine appointment this was suppose to be. I was told she would be out of the office until the following Tuesday. I did not receive a call from Dr. Matta's office until Friday mid morning when I cannot answer my phone. When I tried to return the call, the office was closed. How convenient.

I again 1 week later tried to contact the office to speak with Dr. Matta and was not told anything and was transferred to Kristi. She did not care to hear why I was upset so of course I became irate and said a few choice words. I should not have to wait almost 2/3 weeks to hear from my doctor about a complaint.

After this I waited another week and again messaged the office and was told on 07/23 Dr. Matta would be calling me. AGAIN, she did not.

I messaged back and explained that due to how the lack of patient care Dr. Matta has an how incompetent her staff is, I will be seeking care elsewhere.

07/25 Following up today I received a call from Kristi basically telling me their practice is dismissing me as a patient and will be sending me an informed letter in the mail. Save yourselves 70 cents.. I ALREADY realized how horribly trained your staff is and how unprepared your doctors are - Extremely poor bedside manners and severe lack of patient care!

Do yourselves a favor and find a doctor that has compassion and honestly cares if you have an issue. I work for a medical office and NONE of our patients ever have to wait 2/3 weeks to hear back from their doctor...

Sarah B.

Dr Matta is wonderful caring doctor. These other reviews don’t do her justice. Many of them are about the phone ringing and ringing. Each time I’ve ever called they answer and are very polite. They have one person dedicated to answering the phone calls. There’s just a lot of calls coming in and they’re doing the very best they can. I really hope somebody reading this review would give Dr Matta a chance she is the BEST!

Jane C.

I am a relatively new patient to the practice -- within the last year. I related well to Dr. Matta and really like her PA Heike. I actually have seen Heike more than I have seen Dr. Matta. I was thankful to have found this practice and have been pleased with them. The problem, however, is that they are extremely difficult to reach. They don't answer their phone. I called last week to confirm when my next appointment was, and got their recorded message. I chose 4 for appointments, but the phone just rang and rang. At least 30 times. I finally hung up. Over the weekend, I received an email from them regarding my upcoming appointment. Because I need to cancel the appointment, I called them today (Monday) only to learn their office is closed on Mondays. It is all quite unsatisfactory. They need to do something to remedy this situation, otherwise I imagine they could start to lose patients if they haven't done so already ... again, no problems with the care I have received. Just that the phones aren't answered.

w L.

I had a doctor's appointment with Dr. Matta and she was easy to talk to and very thorough. Everyone in the office was so helpful and friendly. The physician's assistant who went over my medical information was so kind and was careful to go over everything. I would definitely recommend going there!

Jana C.

Dr. Matta was very unprofessional during my friends’ visit. Matta made over the line comments about her patient’s weight, who is a HEALTHY woman who struggles with Hypothyroidism. Instead of giving a professional opinion on how to manage weight when dealing with hypothyroidism, Matta essentially body shamed her to the point of tears. Absolutely disgraceful behavior coming from a “medical professional.” She will never see this patient again, nor be recommended to others.

Carmen L. S.

I have been going to Dr. Matta since about 2014. She always listens to me. She types a lot while we are talking, but she stops enough to take the time to listen to me. She responds with information that is helpful. She also responds with trying to help me to figure out what might be the problem if there is one.
For years my doctors; Primary, rheumatologist and/or pain doctors couldn't figure out what I have. I gave her all of my symptoms thoroughly and she figured out what my issues were. She's very involved in my care and she responds herself, accordingly.
Her M.A. Alexis was the best. The new one is also attentive.

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